Last updated: September 23, 2026
This privacy policy describes how we collect, use, and handle your information when you use our mobile application.
📌 Summary: Alryahen only collects your Device ID to secure your account and ensure only authorized devices can access your residential information. We do not collect names, emails, phone numbers, or any other personal information through the app.
1. Information We Collect
Our application collects only the following information:
Device Identifier:
- Device ID: A unique identifier for your mobile device
- Purpose: Used exclusively to verify your identity and ensure that only authorized devices can access your residential account
- Storage: Your Device ID is securely stored and associated with your house number to enable secure login from registered devices
⚠️ Important: We do not collect the following:
- Your name or contact information
- Email addresses or phone numbers
- Location data (GPS or network-based)
- Financial information or payment details
- Photos, videos, or audio recordings
- Contact lists or social media information
- Browsing history or app usage analytics
2. How We Use Your Information
We use the Device ID for the following purposes only:
- Account Security: To verify that login attempts come from authorized devices registered to your house number
- Multi-Device Management: To allow multiple family members to securely access the same house account from their personal devices
- Prevent Unauthorized Access: To block login attempts from unrecognized devices unless verified by the primary account holder
We do not use your Device ID for analytics, marketing, personalization, or any other purposes.
3. App Features
The app provides the following account and browsing features. Using these features does not involve any additional data collection beyond the Device ID described above:
- Secure Login: Sign in with your house number and password. Signing in from a new device requires a one-time verification step to confirm the login is authorized; devices you've already verified remain trusted for future logins.
- Password Management: Change your password at any time from within the app, or reset it if forgotten, both while remaining signed in only to your own residential account.
- Guest Browsing: Explore public community information, such as news and announcements, without signing in to a resident account. Guest browsing does not require or use a Device ID and does not grant access to any resident's personal account data.
- Community Information: View community news, announcements, and the residential map.
- Account Notifications: Receive in-app and push notifications related to your account and the community.
4. Data Sharing and Disclosure
We do not share, sell, or rent your Device ID or any other information to third parties.
The only exception would be if required by law enforcement or legal obligation.
5. Data Security
We implement appropriate security measures to protect your Device ID:
- Encryption of device identifiers during transmission
- Secure storage of device information
- Access controls to prevent unauthorized viewing of device data
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your Device ID:
- Device Registration: You control which devices are registered to your account
- Device Removal: You can remove authorized devices through your account settings
- Access Review: You can view which devices are currently authorized for your account
- Account Deletion: You can request deletion of your account and associated device data
7. Children's Privacy
Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this privacy policy periodically. We will notify users of any material changes by:
- Posting the new privacy policy in the app
- Sending a notification through the app
- Updating the "Last updated" date at the top of this policy
9. Contact Us